Serving Norcross, GA · 24/7 emergency restoration
Our office is in Peachtree Corners, right next to Norcross. Call any time, day or night.
24/7 emergency response
On site in 2 hours or less
IICRC-compliant process
Insurance claim support
TerraPro Group handles water, fire, smoke, mold and storm damage in Norcross, from a burst pipe in a house near downtown to a flooded unit in an apartment building off Buford Highway. We stop the damage first, dry and clean the property, then do the repairs.
Our technicians are IICRC-certified, and we work with your insurance company from the first call: photos, moisture readings and a written scope your adjuster can check.
You deal with one company from the emergency visit to the final repairs, so there's no need to hire and manage several contractors.
Every hour counts. Our crew can be on site in 2 hours or less, day or night.
Fire & smoke damage
Smoke and soot keep damaging a house for days after the fire is out. Soot is acidic and stains surfaces, and the smell gets into walls, carpet and furniture. We secure the property, clean up the soot and debris, remove the odor and rebuild what the fire took. What we do after a fire in Norcross:
Had a fire? Call us as soon as the fire department clears the building. Learn more about our fire damage restoration.
Did you know? Soot is acidic and can permanently stain surfaces if not cleaned promptly after a fire. (Source: NFPA)
Water damage
Water spreads fast through floors and walls. In Norcross we get calls about burst supply lines, failed water heaters, overflowing tubs and leaks that run from one apartment into the unit below. We find where the water went with moisture meters, pull it out and dry the structure until the readings are back to normal. Our water damage service includes:
Water coming in right now? Shut off the main if you can, then call us. We answer 24/7. Learn more about our water damage restoration.
Did you know? Dehumidification and moisture control are essential steps in preventing hidden mold after a water event. (Source: IICRC)
Mold removal
A musty smell, dark spots on drywall or a leak that was never dried properly usually mean mold. We test it, close off the area so spores don't spread, remove the mold with HEPA filtration and fix the moisture that caused it. Our mold service includes:
Seeing or smelling mold? Call us for an inspection. Learn more about our mold remediation.
Did you know? Mold can start growing within 24 to 48 hours on damp materials such as drywall and carpet. (Source: EPA)
Storm damage
Summer thunderstorms and high winds bring down trees and tear off shingles, and heavy rain finds every opening in a roof. We tarp the roof, board up broken windows, get fallen trees off the structure and dry what got wet before we start repairs. Our storm restoration services include:
Tree on the roof or water coming in after a storm? Call us 24/7. Learn more about our storm damage restoration.
Did you know? Storms cause billions in residential and commercial property losses in the U.S. annually. (Source: FEMA)
Property restoration
Some jobs mix several kinds of damage: a fire that leaves water from the hoses behind, or a leak that turns into mold. We take the whole job, from the first inspection to the rebuild, and keep you updated along the way. Our property restoration services include:
Not sure what kind of damage you have? Call and we'll come take a look. Learn more about our property damage restoration.
Did you know? Insurance claims are often streamlined when handled by restoration professionals familiar with adjuster protocols. (Source: NAIC)
FAQ
Yes. We answer calls 24 hours a day, 7 days a week, including weekends and holidays. Call (470) 791-0204 and a technician will tell you what to do right away, then head to your Norcross home or business.
Our office is on Peachtree Industrial Blvd in Peachtree Corners, which borders Norcross. A crew is typically on site well within 2 hours. Speed matters: wet materials that aren't dried within 24 to 48 hours can start growing mold (Source: EPA).
Yes. We work on apartment and condo buildings, shops, restaurants, offices and warehouses in Norcross. When water moves between units, we check the units around the source too. For a business, we can work in phases so part of the space stays open, and we document everything for the insurer.
If it's safe, turn off the water main, or the power to wet rooms. Move valuables somewhere dry and take photos of the damage for your claim. Don't use a household vacuum on water or soot, and don't run a heating or cooling system that may be wet or full of smoke.
Sudden damage, like a burst pipe, a kitchen fire, or a tree through the roof, is usually covered. Slow leaks and flood water often aren't, unless you carry flood insurance. We document the damage with photos and moisture readings, work with your adjuster, and can bill your insurance company directly.
Yes. Once the property is dry and clean, our team does the repairs: drywall, flooring, cabinets, paint and roofing. You deal with one company and one schedule from the emergency visit to the finished job.
Yes. Our technicians hold IICRC certifications in Water Restoration (WRT), Applied Structural Drying (ASD), Fire and Smoke Restoration (FSRT), and Applied Microbial Remediation (AMRT). IICRC is the industry standard for restoration work, and TerraPro Group is fully licensed and insured in Georgia.
Damage gets worse the longer it sits. Call (470) 791-0204 any time, or send a request online, and we'll tell you what to do next.
We work all over Norcross and in the cities around it, including Peachtree Corners, Berkeley Lake, Duluth, Doraville and Lilburn.
What Customers Are Saying
If you’re facing an emergency, don’t wait. Every second counts when it comes to protecting your property and minimizing loss. Let TerraPro Group, Atlanta’s leading emergency restoration company, restore your space and peace of mind.
No matter where you are in the Atlanta metro area, we’re ready to respond:
Get Help Now – Contact TerraPro Group Today
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